Repair delays
Your vehicle has been in service for weeks or months
Keep the timeline exact and request a concrete review.
What to do, in order
- Collect every order and identify drop-off, ready-for-pickup notice and actual pickup separately. Note warranty repairs, collision work, routine maintenance and loaner availability.
- Send a concise timeline showing repeat symptoms and practical effects. Ask the dealer and case owner to correct any disputed dates in writing.
- Request repair status, transportation support and review of available remedies. Consult the state program or counsel about qualifying days and filing requirements now.
What you can say
“The vehicle has been at the dealer since [date]. Please confirm the work still pending and review the enclosed history for a durable resolution.”
What to watch for
Raw calendar days are not a universal legal out-of-service total. Do not add overlapping visits twice.
Your next step
Use My case to organize dates, then verify the legal calculation.
Sources and scope · Reviewed October 8, 2026. Practical scripts and sequencing are editorial suggestions, not GM policy.
Texas: Lemon Law ↗Florida: how the Lemon Law works ↗Find your state attorney general ↗See source notes and limitations →These steps are suggested consumer practices. Follow case-specific instructions, state requirements and your attorney’s advice when they apply.